Highly Efficient Heating Ltd was formed in October 2010 with our on street office in Whitburn, Sunderland. We value our customers and as such prioritise our customer service and quality of work. We have a simple but effective approach, striving to ensure our customer's needs are met and all our staff have a personal and friendly approach.
Highly Efficient Heating Ltd is a Worcester Bosch accredited installer to a Diamond Standard and also Checkatrade and Which Trusted Traders in Sunderland servicing the North East.
Communication is key
We recognise that communication is key and our office staff are very thorough when speaking to our customers to make sure we have a full understanding of their needs.
All of our engineers have a 15 step rule when they are on the road and visit a customer, undertaking a variety of jobs including installations and repairs. They follow this process while carrying out the job start to finish to ensure the customer is given the quality of service promised. We are a very close knit team and this has proven invaluable in the company's recent growth and customer relations and we intend to build on this to continue to grow.